Melissa Tavss started Tipsy Scoop™ in 2014. She previously earned her bachelor’s degree at the University of Richmond, and later went on to complete her Masters in Integrated Marketing at NYU. Melissa’s background is in marketing and public relations, specializing in the wine and spirits industry. Melissa has been quoted in various publications such as Forbes, CNBC, and Food & Wine and has appeared on TV shows such as Fox Business and NBC New York. Melissa has been honored by The James Beard Foundation and the Specialty Food Association for her unique offerings at Tipsy Scoop™. Melissa will work closely with Franchisees on site location, store set up, grand opening, and provide ongoing support to ensure business goals are achieved.
Rachel Chitwood is Tipsy Scoop's™ VP of Marketing and was the company's first full time hire. She graduated from the University of Virginia and started her career at UVA's Curry School of Education before transitioning to the beer industry. While managing a Brooklyn beer shop, she met Melissa and fell in love with the concept of booze and ice cream. Rachel has worn many hats at Tipsy Scoop™, from customer service to shipping logistics to marketing, which makes her uniquely suited to advise franchisees on the many different facets of the business. Rachel is the co-author of Tipsy Scoop's™ cookbook- Tipsy Scoop™ Latest and Greatest Recipes and the face behind Tipsy Scoop's™ viral social media. Rachel will work with franchisees on digital marketing, brand compliance and customer experience.
Tim Mckevitt joined Tipsy Scoop™ in January 2021 as the Director of Operations. He previously earned a degree in Culinary Arts followed by a Bachelor's Degree in Hospitality Management from the Culinary Institute of America. Tim spent nearly 10 years working for Danny Meyer's Union Square Hospitality Group with a primary focus on front of the house operations. During his time with Union Square Hospitality, Tim gained valuable experience in employee training, hiring, guest relations, managing teams, financial reviews, and beverage knowledge. Tim is now the VP of Operations at Tipsy Scoop™, working closely with our franchise partners on training, and developing and implementing operational plans for success.
Brianna brings a blend of creativity, finesse, and serious operational know-how to her role as Operations Manager at Tipsy Scoop. A graduate of the Institute of Culinary Education with degrees in Baking & Pastry Arts and Culinary Management, she pairs her love of desserts with a knack for keeping complex systems running seamlessly.
Before joining the Tipsy Scoop team, Brianna spent a decade at DŌ, Cookie Dough Confections, helping grow the brand from a NYC favorite to a nationwide phenomenon.
At Tipsy Scoop, Brianna now leads logistics, supply chain, and ice cream production—keeping everything running smoothly behind the scenes (and making sure the boozy ice cream never stops flowing). Brianna works with franchisees to manage inventory and place orders for ice cream and Tipsy Scoop branded supplies.
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Christian joined the Tipsy Scoop team in 2024 and is now the Director of Retail, overseeing the operations of all company-owned Tipsy Scoop stores in New York City. He's always had a serious love for ice cream and desserts, moonlighting as a self-proclaimed amateur baker and ice cream maker at night, while working in secondary and higher education by day. In the role of Director of Retail, Christian oversees front of house operations- including all of the Tipsy Scoop classes! Christian assists franchisees in the training process and discovery days in NYC, and is also a resource and support regarding the day-to-day operations and logistics of running a Tipsy Scoop store.